Customer Service Analyst (Technical)

NetSecure Technologies Ltd. Is a Regina-based IT company that focuses on developing innovative products to secure your sensitive financial information for electronic transactions.

Our tremendous growth and our commitment to provide the best customer service in the technology industry have led us to recruit for the position of Customer Service Analyst. This is an exciting, full-time position with strong career opportunities, including endless opportunities for advancement.

The Position:

As an integral member of our User Experience team, you will be our company’s primary ambassador. From technical support, to user training and product related questions, whenever our customers have questions or concerns, you will be responsible for taking care of them.

You will also have the opportunity to take part in creating new methods to help customers solve their problems directly and take part in responding to social media questions from our customers.

The Candidate:

You are incredibly comfortable with computers, the internet and online shopping. Known for your patience, your interpersonal skills, and your ability to teach, you have a solid background in customer service, or user training.

You have some post-secondary education and are interested in learning and developing your skills.

Finally, you are a reliable self starter who is comfortable learning new things and working in an environment that always changes.

If you are interested in applying for this dynamic, career opportunity, please email a resume and cover letter via email to info@netsecuretechnologies.com , or by fax to (306) 205-1927. We appreciate all submitted resumes, but only candidates who best match the position and requirements will be contacted for an interview.