DIY Troubleshooting Database

Here you will find troubleshooting steps to solve the most common problems that SmartSwipe customers encounter - just click on a title to view the article. If you don't find a solution here, please contact us.

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• I Click the SmartSwipe Logo and Nothing Happens
• I Entered the Wrong CVC
• SmartSwipe is Greyed Out in List of Toolbars (Internet Explorer)
• SmartSwipe is Not Shown in List of Toolbars (Internet Explorer)
• SmartSwipe is Not Shown in List of Toolbars (Firefox)
• Cannot View the SmartSwipe Toolbar
• Cannot View the SmartSwipe Toolbar in 64-bit Internet Explorer
• Cannot Open Browser or Other Application After Installing SmartSwipe
• 'Page Cannot Be Displayed' Error on Payment Pages
• Cannot See Hand Swiping on Configuration Page
• Cannot View Secure (https) Web Pages
• What is Customized Protection?
• Uninstall SmartSwipe