1. Make sure that the card reader is plugged in properly and that the USB connector is free of dust.  The first thing you should do when you get this error is unplug the card reader and then plug it back in again.
2. If that does not solve the problem, we encourage you to save your cart on the shopping site, and try rebooting your computer.  Rebooting your computer can solve all sorts of problems
3. Finally, if rebooting your computer does not solve the problem, please contact the SmartSwipe Support Team.Â
   

(Figure 1 - Device Not Attached)

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Related Articles:

• The device does not light up when I plug it in
• How do I turn off those blue lights?

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